Comments on: Improve Customer Service With Great Recommendations

By: What Your Customers Really Want | Catherine Lawson

What Your Customers Really Want | Catherine Lawson — Mon, 23 Mar 2009 13:19:36 +0000

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By: Web Hosts - From The Awful To The Awesome | Catherine Lawson

Web Hosts - From The Awful To The Awesome | Catherine Lawson — Thu, 15 Jan 2009 09:46:40 +0000

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By: cathlawson

cathlawson — Wed, 10 Dec 2008 09:01:59 +0000

Hi Craig – I don’t think you look weird. It’s probably just that we haven’t been logged on to Twitter at the same time very often.

Ari gives great advice. He knows a lot about social media. I read his blog but I found some of the political stuff a bit confusing, as I’m not from the US.

Hi Ricardo – that’s sounds advice. Recommending a service you weren’t familiar with, could really backfire.

Hi Davina – that’s a good point. I guess most people will be able to recognise genuine help when you give it.

By: Davina

Davina — Wed, 10 Dec 2008 06:25:02 +0000

Hi Cath. I am happy to help other people out with who and what I know. It builds a certain level of trust because I think that on some level, people can sense you are trying to help them, not sell them. Davina's last blog post..Step Out Of Crisis And Into Power

By: Ricardo Bueno

Ricardo Bueno — Tue, 09 Dec 2008 23:18:19 +0000

I recommend products and services that I know and think might be useful to a customer. (I’ve either used the product personally, or am very familiar with it. Otherwise, I probably wouldn’t be making a recommendation).

When someone comes to be asking about a service, I let them know what I can deliver. If it doesn’t fit what they’re looking for, I gladly recommend that person to someone else.

I basically do what I can to make people happy.

Ricardo Bueno’s last blog post..Yup…I’m Addicted to Social Media! You?

By: Craig

Craig — Tue, 09 Dec 2008 22:18:34 +0000

Maybe I just look weird cause it’s a larger picture than in Twitter. took Ari’s advice on using the same pic in all outlets. Maybe it’s time for a change.

Ari is extremely informative, everyone should check out his blog.

http://www.ariwriter.com/

By: cathlawson

cathlawson — Tue, 09 Dec 2008 22:10:14 +0000

Hi Craig – I remember that recommendation from Ari now that you’ve posted your last name. So, I’m definitely following you. But you’re right – your pic looks different.

By: Craig

Craig — Tue, 09 Dec 2008 22:04:47 +0000

Thanks Cath, here’s my Twitter ID:

http://twitter.com/CraigKessler

I believe you are following me as a recommendation from Ari Herzog he posted one day.

It’s an older pic, prob should update it with one that makes me look better, ha.

By: cathlawson

cathlawson — Tue, 09 Dec 2008 21:52:25 +0000

Thank you Tom. Hope you’re getting on well with your product. I’m flat out cos I’m working on one main product and two free ones. And now I’m going to check out that interesting post in your signature.

By: Tom Volkar / Delightful Work

Tom Volkar / Delightful Work — Tue, 09 Dec 2008 21:44:42 +0000

Great idea Cath. You certainly are in creation mode these days. keep at it. You're on a roll. Tom Volkar / Delightful Work's last blog post..Double Your Income Next Year